Keep up with exclusive Call Design events, product updates, industry news, best practice tips, statistics and more.

Meltdown and Spectre Vulnerabilities – Call Design’s Position

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On the 3rd of January 2018, three new vulnerabilities were released that have been grouped together and called Spectre and Meltdown. These are not traditional software based vulnerabilities but are inherent in the very fabric of modern Intel and ARM processor chips. Because these vulnerabilities are within the processors, operating systems and applications that run […]

Recent “WannaCry” Ransomware Attacks & Call Design

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In regards to recent reports of ‘one of the largest cyber attacks of its kind’ that impacted healthcare and communications systems in over 100 countries bringing many essential business to a halt, Call Design’s Executive Director and CIO, Mr Peter Salmon has provided some background about what Call Design do to protect our own and […]

Worldwide Debut of Aspect Via

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iSelect, Call Design, and Aspect are excited and proud to announce the worldwide debut of Aspect Via. Yesterday afternoon (28 March 2017 at 1:11pm AEDT) iSelect agents received the first production phone calls onto the new Via platform. The plan now is to ramp up the traffic over the next few months to completely replace […]

Call Design celebrates a new relationship with BOS

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BOS Global Holdings, a public company listed on the AIM Stock exchange in London, has this week announced its intention to make a significant investment in Call Design, a propriety limited company in Australia.  Call Design Managing Director (NA/Europe) Brett Redman believes this is a very exciting time for Call Design and enhances our capability in WFO […]

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