My name is Monica Lester, and I am originally from Memphis, TN, but I’ve lived in the Nashville area since 1996. As a Senior Sales Executive and a member of the Sales Team, I help drive the success of the team by fostering long-term relationships with existing clients; establishing and maintaining relationships with new or potential clients; and by generating and closing business. I have been in the Contact Center industry for over 22 years. My favorite thing about Call Design is their care to their customers is equal to their care for their employees. I love spending time with my dog Pepper, traveling, and serving the community through my alumni sorority.