The right solution to meet your objectives

Whether your company is focusing on profitability, return on investment, customer experience, employee engagement, or all of them at once, we can help. Our industry-leading platforms and in-house development teams have helped organizations, large and small, meet their objectives through custom solutions and automation.

Our Solutions

Call Design has invested in curating a collection of industry-leading solutions and building custom integrations that help any contact center solve their unique challenges. Our decades of customer-first focus and collaborative approach has led to incredibly satisfied customers. We'd love to help you find the right solution to support your organization's goals!

Workforce Management

Accurate forecasts, flexible schedules, and improved employee experience.

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Quality Management

100% calls recorded, focus on critical interactions, and coachable conclusions.

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Performance Management

Flexible reporting, holistic view into employee performance, and actionable insights.

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IDP Dashboard

Customized analytics dashboard providing sleek and easy-to-read information.

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Gamification helps your employees reach company goals and KPIs by making their work more fun and fulfilling!

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Let's find a solution that fits your needs!

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