Get High-Level Cloud Based WFO Solutions

Not long ago, enterprise-wide workforce optimization software was only available to those who could foot the bill. But with the rise of modern technology, cloud-based WFO and WFM software is now available to contact centers, back offices, and retailers everywhere. Call Design is at the leading edge of this new trend. We can deliver cost effective WFO solutions to any size of business thanks to our focus on modern technology and industry-leading customer care.

Cloud-based WFM and WFO

Here at Call Design, we also use the cloud as a mechanism to deliver our raft of WFO solutions, including the globally renowned WFM platform. Historically, the technology of this nature has required business owners to invest a significant up-front cost into new software, plus the hardware to support it. However, our cloud-based solution departs from this costly norm and offers enterprise-level software at a much lower level of cost and complexity.


Let’s take a look at the exact benefits of our offering

cloud diagram


We’ve cleared the way for small businesses to access enterprise-wide WFO suites by offering our product on a highly cost-effective subscription model. When you integrate a Call Design suite with your existing business infrastructure, you sign on to a rolling charge that can come out of the company’s operational expenses in small, manageable amounts.



For businesses who aren’t sure about taking the important leap to better workforce optimization, Call Design’s modular solutions are especially useful. Our consultants can work closely with you to integrate only what is right for your business. If you wish to upgrade later, you don’t need to re-purchase an entire suite, just the additional modules you now require. We ensure all of our customer’s products are up to date, which means you’re always operating with the latest possible version – no additional cost required.

What makes Call Design special?

It’s not just our cloud solutions that make us special. Since 1999, Call Design has had a strong focus on building trusted partnerships with our clients, and offering a supreme level of customer care. We aren’t just your average WFO software sellers, we’re a valuable partner and support system as well.



If You’re Interested In Working With Call Design,Reach Out To Us Today To Speak With Our Expert Team.