Compatibility Software For Workforce Management

Every company’s approach to workforce optimization is different.

Call Design developed our compatibility software for workforce management so that our clients can integrate their unique systems and data into their suite of Aspect Workforce Management solutions. If we don’t support one of your preexisting systems out-of-the-box, we turn to VQ Connect to devise a new approach.

How does VQ Connect work?

With VQ Connect, you can create two way conversations between any third-party software and our Workforce Management products. Our team has over two decades of experience creating integration solutions that work with any system or platform out there.

Some of the key features of VQ Connect include:

HISTORICAL AND REAL TIME INTERFACES

TWO-WAY SYNC SERVICES

PAYROLL INTEGRATIONS

Historical and real-time interfaces to pull data into Workforce Management Forecasting, Intraday Management and Real-Time Adherence for Genesys, Cisco and many others.

Call Design’s VQ Connect is the ultimate unifier.

We are passionate about making these system connections because we know just how important it is to pull data from all your organization’s systems. You need holistic information to make holistic decisions. VQ Connect is important for companies looking to use preexisting data and systems to inform their new workforce management products. The more you know, the more you can improve.

SO WHAT ARE YOU WAITING FOR?

Connect With Us By Reaching Out ToThe Call Design Team Today!