Transitioning Back to the Contact Center

With the threat of COVID-19 still lingering, everyone needs to understand exactly what it means to come back to the office. Contact centers are at an especially high-risk for transmission due to the number of people on each shift and the sharing of equipment between team members throughout the day. There need to be strict safety guidelines in place for businesses that are bringing their workforce back into the office. In this blog, we go into detail on what bringing your staff back to the contact center should look like.

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