Tyler joins the Call Design team as a seasoned sales professional from the Greater Louisville, KY area. He attended Ball State University, where he earned a Master’s degree in Information and Communication Sciences. He brings over 5 years’ firsthand experience with Workforce Management, Forecasting and Scheduling.
As a Business Development Representative, Tyler spends the bulk of his days meeting new contact center professionals, discovering their current practices, and showcasing how the best solutions in Workforce Optimization can save both time and money.
This collegiate two-time Top Backstroker has traded in the water for CrossFit and Golf in his spare time. Aside from staying active, Tyler enjoys belting out the latest Country tunes and brewing his own craft beers – from Hefeweisen, to Lagers, to the ever-elusive IPAs, Tyler knows brews!